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Connect Intercom to HubSpot
Technical Integration Guide & Cost Analysis
Integration Status
Intercom offers a native integration with HubSpot. For most standard use cases (basic contact sync, simple order transfer), this built-in connection is sufficient and free.
Data Flow Architecture
Intercom HubSpot Integration Overview
Streamline customer data sync between Intercom and HubSpot with our seamless integration. Automate customer interactions and enhance CRM visibility.
Primary Use Case
Sync customer interactions from Intercom to HubSpot for unified customer view and automated follow-up.
medium
30 minutes
Field Mappings
Detailed mapping of how fields sync between systems.
contacts
| Source Field | Type | Target Field | Direction | Notes |
|---|---|---|---|---|
| string | bidirectional | |||
| name | string | firstname | bidirectional |
Frequently Asked Questions
Does Intercom integrate directly with HubSpot? ▼
Yes, Intercom has a native integration with HubSpot. It is available directly within the Intercom app marketplace.
Is the connection between Intercom and HubSpot secure? ▼
Yes. This integration typically uses OAuth 2.0, meaning you grant permission via a secure login window. You do not need to share your raw password, and you can revoke access at any time from your Intercom security settings.
Is the sync one-way or two-way? ▼
This is typically a one-way sync: Intercom → HubSpot. Changes in HubSpot do not sync back to Intercom.
Will existing data in Intercom sync to HubSpot? ▼
Usually, no. Most native integrations are "forward-looking," meaning they only sync data created or updated *after* you activate the connection. To move historical data, you will likely need to perform a one-time CSV export/import manually.