About Microsoft Teams
Microsoft Teams is the operating system for the enterprise. Unlike Slack, it is deeply tied to the Office 365 ecosystem. Integrating Teams allows you to bring business processes (Salesforce approvals, Jira tickets, ServiceNow incidents) directly into the chat interface, reducing context switching for large organizations.
Integration Capabilities
Microsoft Teams has 8 native integrations with leading business platforms. Connect via direct API, webhooks, or third-party automation tools for unlimited possibilities.
Browse Microsoft Teams integrations below. Green integrations are native and free. Yellow integrations require an automation platform like Make ↗ to sync data.
Common Integration Patterns
- → Incident War Rooms: Automatically creating a Teams channel and inviting key engineers when a P0 incident is declared in Jira/ServiceNow.
- → Approval Cards: Sending 'Adaptive Cards' for expense or contract approvals that allow users to click 'Approve' directly in the chat.
- → CRM Activity Logging: Sales reps launching calls from Teams and having the recording/transcript auto-log to Salesforce.
Integration Challenges
- ⚠ Tenant Permissions: Enterprise IT (Admin Center) often blocks third-party apps by default, requiring specific whitelisting.
- ⚠ Notification Fatigue: Teams channels can become noisy dumping grounds for alerts, causing users to mute them.
- ⚠ Identity Mapping: If a user's UPN (User Principal Name) in Teams doesn't match their email in Salesforce, the integration won't know who is talking.
Before You Integrate
- 1. Check Admin Center: Verify that 'Allow third-party apps' is enabled in the Microsoft Teams Admin Center.
- 2. Map User Emails: Ensure Azure AD emails match the emails in the connected SaaS tools.
- 3. Use Webhooks: For simple notifications, use 'Incoming Webhooks' connectors as they are easier to set up than full bot apps.
✓ Microsoft Teams Integrates Natively (7)
These tools connect directly with Microsoft Teams without needing third-party automation platforms.
Asana
Work management platform for teams.
HubSpot
CRM platform for marketing, sales, and service automation.
Jira
Agile project management tool for software teams.
Salesforce
Enterprise-grade CRM for managing customer relationships.
Trello
Visual Kanban board tool for organizing tasks and team workflows with powerful integration capabilities.
Zendesk
Customer service software and support ticket system.
Zoom
Video conferencing platform for meetings and webinars.
✓ Tools That Integrate with Microsoft Teams (2)
These tools have native integration features that connect to Microsoft Teams.
⚙ Connect via Automation Platform (45)
Connect Microsoft Teams to these tools using Make ↗ , a powerful automation platform.
ActiveCampaign
Customer experience automation (CXA) platform.
Airtable
Low-code platform for building collaborative apps.
Amazon
World's largest online marketplace and FBA network.
Ashby
All-in-one recruiting software with ATS and CRM.
BigCommerce
Flexible, enterprise-grade e-commerce platform for fast-growing brands.
Bill.com
Intelligent business payments for AP and AR.
Calendly
Automated scheduling tool for meetings and appointments.
ClickUp
All-in-one productivity platform.
Clio
Leading legal practice management software.
DocuSign
Electronic signature and agreement cloud platform.
Drata
Automated compliance and security monitoring.
Dropbox
Cloud file storage, sharing, and collaboration platform.
eBay
Global auction and consumer-to-consumer marketplace.
Etsy
Marketplace for handmade, vintage, and creative goods.
Gelato
Global print-on-demand platform with local production.
GitHub
Host and review code, manage projects, and build software collaboratively.
Google Analytics 4
The standard for web and app analytics and attribution. Track user behavior, measure conversions, and gain actionable insights to optimize your marketing efforts.
Greenhouse
Applicant Tracking System (ATS) for structured hiring.
Intercom
Customer service platform with messenger-first support.
Ironclad
Contract lifecycle management platform for enterprise deals.
Klaviyo
Marketing automation platform for e-commerce.
Linear
Modern issue tracking designed for software teams.
Looker
Business intelligence and big data analytics platform.
Mailchimp
Email marketing and automation platform for growing brands.
Mixpanel
Product analytics for tracking user behavior and retention.
Monday.com
Work OS for building custom workflows and projects.
NetSuite
Cloud ERP for enterprise resource planning.
Notion
All-in-one workspace for notes, docs, and databases.
Outreach
Sales execution platform for modern revenue teams.
PandaDoc
Document automation software for proposals and quotes.
PayPal
Global online payment system for transfers and sales.
Printify
Print-on-demand network for dropshipping custom products.
Qlik
End-to-end data analytics platform for self-service BI and embedded analytics.
QuickBooks
Cloud accounting software for small business bookkeeping.
Segment
Customer Data Platform (CDP) for collecting and routing data.
SendGrid
Transactional email API for developers.
Shopify
The leading global e-commerce platform for online stores.
Snowflake
Cloud data platform for the enterprise.
Stripe
Payment processing platform for internet businesses.
Tableau
Analytics platform for visualizing and sharing business insights.
Vanta
Automated security monitoring and compliance.
Webflow
No-code website builder and CMS.
WooCommerce
Open-source e-commerce plugin for WordPress.
Xero
Cloud accounting software for small businesses.
Zoho CRM
The operating system for SMB sales teams.
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