Zoom

Video conferencing platform for meetings and webinars.

About Zoom

Zoom is the leader in enterprise video communications. Beyond the call itself, Zoom generates valuable data. Integrating Zoom allows you to capture that value: automatically logging meeting recordings to CRM deals, registering webinar attendees as marketing leads, or triggering post-meeting surveys, turning every call into an actionable data point.

Integration Capabilities

Zoom has 8 native integrations with leading business platforms. Connect via direct API, webhooks, or third-party automation tools for unlimited possibilities.

Browse Zoom integrations below. Green integrations are native and free. Yellow integrations require an automation platform like Make ↗ to sync data.

Common Integration Patterns

→ Zoom is often integrated with Customer Relationship Management (CRM) tools like Salesforce and HubSpot to automate meeting scheduling and follow-up actions.
→ It's commonly connected with Project Management platforms like Asana and Trello to enable team members to schedule and join meetings directly from project boards.
→ Zoom is also integrated with Helpdesk and Ticketing systems like Zendesk and Freshdesk to provide seamless support and customer engagement.

Integration Challenges

⚠ One common challenge when integrating Zoom is ensuring accurate user authentication and authorization with the connected tool, which can be complex when dealing with multiple users and roles.
⚠ Another challenge is managing meeting recordings and transcripts, especially when integrating with compliance-heavy industries like finance or healthcare.
⚠ Integrating Zoom with custom-built applications or legacy systems can be particularly difficult due to compatibility and data format issues.

Before You Integrate

1. Plan for user authentication and authorization methods, such as SAML or OAuth, to ensure seamless access to Zoom meetings and recordings.
2. Determine how to handle meeting recordings and transcripts, including storage, access controls, and data archiving requirements.
3. Define how Zoom meetings will be triggered or scheduled from the connected tool, including any necessary API or webhook configurations.
4. Identify any specific data mapping or transformation requirements to ensure seamless integration with the connected tool.