↔
Connect NetSuite to Salesforce
Technical Integration Guide & Cost Analysis
Integration Status
NetSuite offers a native integration with Salesforce. For most standard use cases (basic contact sync, simple order transfer), this built-in connection is sufficient and free.
Data Flow Architecture
NetSuite
Salesforce Integration Overview
Connect Netsuite to Salesforce and automate customer data sync, eliminating manual entry and improving sales productivity.
Primary Use Case
Sync Netsuite customer data to Salesforce for unified customer view and automated sales follow-up.
medium
20 minutes
Field Mappings
Detailed mapping of how fields sync between systems.
sales_order
| Source Field | Type | Target Field | Direction | Notes |
|---|---|---|---|---|
| Opportunity Line Items | Item List | Requires Item Internal IDs to match exactly between systems. |
Frequently Asked Questions
How do I connect NetSuite to Salesforce? ▼
There's no native integration. To connect them, you will need a middleware tool like Make or n8n.
Is the connection between NetSuite and Salesforce secure? ▼
Yes. This integration typically uses OAuth 2.0, meaning you grant permission via a secure login window. You do not need to share your raw password, and you can revoke access at any time from your NetSuite security settings.
Is the sync one-way or two-way? ▼
This is typically a one-way sync: NetSuite → Salesforce. Changes in Salesforce do not sync back to NetSuite.
Will existing data in NetSuite sync to Salesforce? ▼
Usually, no. Most native integrations are "forward-looking," meaning they only sync data created or updated *after* you activate the connection. To move historical data, you will likely need to perform a one-time CSV export/import manually.
Can I sync custom fields? ▼
Native integration is limited to standard fields. For custom field mapping, use an automation tool. Make handles these edge cases well.