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Connect NetSuite to Salesforce

Technical Integration Guide & Cost Analysis

Integration Status

NetSuite offers a native integration with Salesforce. For most standard use cases (basic contact sync, simple order transfer), this built-in connection is sufficient and free.

Data Flow Architecture

NetSuite NetSuite
→ One-Way
Standard API Latency
Salesforce Salesforce
API Tier
REST API v3
Auth Method
OAuth 2.0
Rate Limits
Standard SaaS Limits

Integration Overview

Connect Netsuite to Salesforce and automate customer data sync, eliminating manual entry and improving sales productivity.

Primary Use Case

Sync Netsuite customer data to Salesforce for unified customer view and automated sales follow-up.

Setup Complexity

medium

Typical Setup Time

20 minutes

Field Mappings

Detailed mapping of how fields sync between systems.

sales_order

Source FieldTypeTarget FieldDirectionNotes
Opportunity Line ItemsItem ListRequires Item Internal IDs to match exactly between systems.

Frequently Asked Questions

How do I connect NetSuite to Salesforce?

There's no native integration. To connect them, you will need a middleware tool like Make or n8n.

Is the connection between NetSuite and Salesforce secure?

Yes. This integration typically uses OAuth 2.0, meaning you grant permission via a secure login window. You do not need to share your raw password, and you can revoke access at any time from your NetSuite security settings.

Is the sync one-way or two-way?

This is typically a one-way sync: NetSuite → Salesforce. Changes in Salesforce do not sync back to NetSuite.

Will existing data in NetSuite sync to Salesforce?

Usually, no. Most native integrations are "forward-looking," meaning they only sync data created or updated *after* you activate the connection. To move historical data, you will likely need to perform a one-time CSV export/import manually.

Can I sync custom fields?

Native integration is limited to standard fields. For custom field mapping, use an automation tool. Make handles these edge cases well.