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Connect Zoho CRM to Mailchimp

Technical Integration Guide & Cost Analysis

Integration Status

Zoho CRM offers a native integration with Mailchimp. For most standard use cases (basic contact sync, simple order transfer), this built-in connection is sufficient and free.

Data Flow Architecture

Zoho CRM Zoho CRM
→ One-Way
Standard API Latency
Mailchimp Mailchimp
API Tier
REST API v3
Auth Method
OAuth 2.0
Rate Limits
Standard SaaS Limits

Integration Overview

Connect Zoho CRM to Mailchimp and automate customer data sync for unified customer view and improved marketing campaigns.

Primary Use Case

Sync customer purchases from Zoho CRM to Mailchimp for unified customer view and automated follow-up.

Setup Complexity

medium

Typical Setup Time

15 minutes

Frequently Asked Questions

How do I connect Zoho CRM to Mailchimp?

There's no native integration. To connect them, you will need a middleware tool like Make or n8n.

Is the connection between Zoho CRM and Mailchimp secure?

Yes. This integration typically uses OAuth 2.0, meaning you grant permission via a secure login window. You do not need to share your raw password, and you can revoke access at any time from your Zoho CRM security settings.

Is the sync one-way or two-way?

This is typically a one-way sync: Zoho CRM → Mailchimp. Changes in Mailchimp do not sync back to Zoho CRM.

Will existing data in Zoho CRM sync to Mailchimp?

Usually, no. Most native integrations are "forward-looking," meaning they only sync data created or updated *after* you activate the connection. To move historical data, you will likely need to perform a one-time CSV export/import manually.

Can I sync custom fields?

Native integration is limited to standard fields. For custom field mapping, use an automation tool.

Can I add approval steps before syncing?

Native integrations can't do this. For workflows that need human review (e.g., "Manager must approve before creating invoice"), use Relay.app.