Relay
Enterprise automation with AI intelligence
Pricing
Custom
Enterprise pricing, contact for quote
Integrations
100+
Premium pre-built integrations
Best For
Enterprise
Large organizations with complex approvals
What is Relay?
Relay is a next-generation automation platform designed for enterprises. It combines AI-powered workflow intelligence with human approval workflows, making it ideal for complex business processes that require oversight.
✓ Best For
- ✓ Enterprise & large organizations
- ✓ Workflows requiring human approval
- ✓ Complex conditional logic with AI
- ✓ Mission-critical automation
- ✓ Advanced security & compliance
✗ Not Ideal For
- ✗ Budget-conscious organizations
- ✗ Simple, quick automations
- ✗ Need for large app library
- ✗ Self-hosted deployments
Key Differentiators
🤖 AI-Powered Workflows
Built-in AI that understands context and can make intelligent decisions. Reduce the need for manual rules.
👥 Human Approval Steps
Native support for approval workflows. Route to the right people based on conditions and rules.
🔐 Enterprise Security
SOC 2, HIPAA, and GDPR compliant. Advanced security features for regulated industries.
📊 Rich Analytics
Detailed workflows metrics, audit logs, and compliance reporting for governance.
🛡️ Unlimited Executions
No per-task or per-execution pricing. Predictable costs at any scale.
⚡ Premium Support
Dedicated support team, onboarding assistance, and workflow optimization included.
Enterprise Use Cases
Financial Workflows & Approvals
Purchase requests, expense approvals, budget exceptions. Route based on amount and department with audit trail.
HR & Onboarding Orchestration
Coordinate complex onboarding with multiple approval stages, equipment provisioning, and compliance checks.
Compliance & Risk Management
Automated compliance checks with human oversight. Detailed audit logs for regulations like SOX, HIPAA, GDPR.
Customer Data Workflows
Sensitive customer operations that require approval, verification, and multiple stakeholder sign-off.
Approval Workflow Features
Smart Routing
- ✓ Route by role, department, amount
- ✓ Escalation rules & fallbacks
- ✓ SLA enforcement
- ✓ Multi-level approvals
Audit & Compliance
- ✓ Complete audit trail
- ✓ Approval history
- ✓ Compliance reports
- ✓ Integration with ITSM
Relay vs Alternatives
| Feature | Relay | Zapier | Make.com |
|---|---|---|---|
| Built-in Approvals | Native | Via app integration | Custom workflows |
| AI Integration | Advanced | Basic AI tools | Limited |
| Audit Logs | Comprehensive | Basic | Basic |
| Enterprise Support | Dedicated team | Premium tiers | Email support |