Relay.app
Human-in-the-loop automation · Unlimited executions
Automate the routine. Keep humans in the loop where it matters.
Free to start — no execution limits, ever.
∞
Executions
$0
Free plan
100+
Integrations
AI
Native steps
What is Relay.app?
Relay.app is a workflow automation platform built around a concept that Zapier and Make.com don't have: human steps. You can insert review, approval, or data-entry gates anywhere in a workflow — so automation handles the repetitive parts while your team stays in control of the decisions that matter. It's ideal for ops, finance, HR, and customer-facing teams who can't afford fully blind automation. Try Relay free →
Best for
- Workflows that need human approval or review
- Ops, finance, HR, and CS teams
- Replacing manual email/spreadsheet processes
- AI automation with human quality control
- Teams that want unlimited runs without usage fees
Not ideal for
- Fully headless automations with no human touchpoints
- Teams needing 1000s of app integrations
- Self-hosted or on-premise requirements
Key Features
Human Approval Steps
Native approval gates pause a workflow and notify the right person via email or Slack. They approve, reject, or fill in data — then automation resumes.
AI-Powered Steps
Built-in AI steps for classification, drafting, extraction, and routing decisions. Combine with human review for accuracy you can trust.
Unlimited Executions
No per-task or per-run pricing. Your automation costs stay flat no matter how much your team scales usage.
Smart Routing
Route workflows based on data conditions, approval outcomes, or AI decisions. Multi-level logic without complex workarounds.
Full Audit Trail
Complete history of every workflow run, who approved what, and when. Useful for compliance, SOX, and internal governance.
Flexible Triggers
Kick off workflows from form submissions, webhooks, schedules, or app events. Works with Slack, HubSpot, Airtable, Gmail, and more.
How teams use Relay
Real workflows where human-in-the-loop makes the difference. See all templates →
Expense & Purchase Approvals
Auto-route purchase requests by amount and department. Manager approves in one click. Accounting is notified automatically.
Employee Onboarding
Trigger onboarding on hire. Automate provisioning steps, insert manager review checkpoints, and track completion in one place.
Content Review & Publishing
AI drafts content, human reviews and edits, workflow publishes on approval. Quality control without the back-and-forth.
Customer Escalations
Auto-detect high-risk tickets, pause for CS lead review, then route to the right team based on their decision.
Relay vs Zapier vs Make.com
Frequently asked questions
What is Relay.app?
Relay.app is a modern workflow automation platform built around human-in-the-loop collaboration. It combines automated steps with native approval gates — letting you build workflows where humans can review, approve, or enrich data at key points before automation continues.
Who is Relay.app for?
Relay.app is designed for teams that need both automation and human oversight — ops teams, finance, HR, and customer success teams who run processes that can't be 100% automated. It's also great for businesses moving off manual spreadsheet-and-email workflows.
Does Relay.app have unlimited executions?
Yes. Relay.app does not charge per execution or task run. Pricing is based on seats and features, not usage volume — making costs predictable as you scale.
How does Relay.app handle human approval steps?
Relay has native "human step" blocks you can insert anywhere in a workflow. When a workflow hits a human step, it pauses and notifies the assigned person via email or Slack. They can approve, reject, or fill in data — and the workflow resumes automatically based on their response.
Does Relay.app support AI?
Yes. Relay has built-in AI steps powered by OpenAI and other models. You can use AI to classify data, draft responses, extract information, or make routing decisions — combined with human review steps for quality control.
How does Relay.app compare to Zapier or Make.com?
Zapier and Make.com are fully automated — workflows run without human input. Relay.app is unique in making human approval a first-class workflow primitive. If your process needs sign-off, verification, or manual data entry at certain steps, Relay handles this natively where others require workarounds.
Human-in-the-loop · Unlimited runs · Free to start
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Relay's free plan lets you build and run workflows without any execution limits. No credit card required.