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Fix Drata → Linear Sync Issues (Not Working, Errors, Duplicates)

🔧 3 Common Issues

Diagnose and resolve common sync problems. We've documented the 3 most common issues, their root causes, and exactly how to fix them. See step-by-step fixes for duplicates, missing fields, rate limit errors, and connection issues.

critical High Frequency

Drata security controls fail to sync to Linear, creating gaps in compliance tracking.

Also searched as: "Drata Linear drata security controls fail to sync to linear, creating gaps in compliance tracking."

#1 API key permissions too restrictive 40% likely

📋 How to Diagnose

  1. 1. Check Drata API key permissions in Settings > API
  2. 2. Review Linear API token scope in Workspace Settings
  3. 3. Verify automation tool has read access to security controls

✓ Solution

Recreate Drata API key with read:security-controls scope. Update Linear API token permissions to allow issues:write.

⏱️ Est. time: 15 min

Use n8n → →

#2 Control type mismatch between Drata and Linear 35% likely

📋 How to Diagnose

  1. 1. Review Drata control types (SOC2, GDPR, HIPAA)
  2. 2. Check Linear issue labels and custom fields
  3. 3. Identify mismatches in control classification

✓ Solution

Create custom field mappings in automation tool. Ensure Drata control types map to Linear issue labels.

⏱️ Est. time: 45 min

Use Make → →

#3 Status mapping configuration errors 25% likely

📋 How to Diagnose

  1. 1. Check automation tool status mapping configuration
  2. 2. Verify Drata status (Passing, Failing, Review) maps to Linear status (Todo, In Progress, Done)
  3. 3. Test status transition with sample data

✓ Solution

Reconfigure status mapping in automation tool. Test sync process to ensure status transitions work correctly.

⏱️ Est. time: 30 min

View Setup Guide
high High Frequency

New Drata incident reports fail to automatically create Linear issues.

Also searched as: "Drata Linear new drata incident reports fail to automatically create linear issues."

#1 Webhook configuration errors 45% likely

📋 How to Diagnose

  1. 1. Verify Drata webhook configuration in Settings > Integrations
  2. 2. Check webhook URL and secret in automation tool
  3. 3. Review webhook failure logs

✓ Solution

Recreate Drata webhook. Verify automation tool webhook endpoint is reachable. Test webhook with sample data.

⏱️ Est. time: 20 min

Use n8n → →

#2 Incident classification mismatches 35% likely

📋 How to Diagnose

  1. 1. Check Drata incident classification rules
  2. 2. Review Linear issue type configuration
  3. 3. Identify mismatches in incident severity levels

✓ Solution

Update incident classification rules in automation tool. Ensure Drata severity levels map to Linear priorities.

⏱️ Est. time: 35 min

Use Make → →

#3 Missing custom field requirements 20% likely

📋 How to Diagnose

  1. 1. Check Linear issue custom fields
  2. 2. Verify automation tool is mapping all required fields
  3. 3. Review field validation errors

✓ Solution

Update automation tool field mapping to include all required custom fields. Test with sample incident report.

⏱️ Est. time: 25 min

View Setup Guide
medium Medium Frequency

Drata audit evidence files fail to attach to Linear issues.

Also searched as: "Drata Linear drata audit evidence files fail to attach to linear issues."

#1 File size limit exceeded 40% likely

📋 How to Diagnose

  1. 1. Check Linear file size limits in workspace settings
  2. 2. Verify Drata evidence file sizes
  3. 3. Review attachment failure logs

✓ Solution

Implement file compression for large evidence files. Increase Linear file size limit if possible.

⏱️ Est. time: 20 min

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#2 Permission settings on evidence files 35% likely

📋 How to Diagnose

  1. 1. Check Drata evidence file permissions
  2. 2. Verify automation tool has read access to evidence files
  3. 3. Review API call permissions

✓ Solution

Update Drata API key permissions to include read:audit-reports scope. Verify automation tool has attachment write access.

⏱️ Est. time: 15 min

#3 API rate limit errors 25% likely

📋 How to Diagnose

  1. 1. Review Drata API rate limit usage
  2. 2. Check automation tool rate limit configuration
  3. 3. Identify attachment request throttling issues

✓ Solution

Implement rate limiting in automation tool. Configure exponential backoff for attachment requests.

⏱️ Est. time: 30 min

Use Make → →
View Setup Guide

Step 1: Try the Official Integration

Direct connection

Start with the native integration if available. It's usually the most reliable, but may have limitations.

View Setup Guide

Free with your subscription

Step 2: Use Make for Custom Flows

No code automation

Create custom integration workflows with Make's visual designer. It works with almost any API.

Try Make Free →

1000 ops/mo free. No credit card.

Step 3: Self-Hosted with n8n

Full data control

Need complete data privacy? n8n is open-source and self-hostable. Build custom integrations with full control over your data.

Try n8n Free →

Open source. Self-host or cloud. Unlimited ops.

Step 4: Add Human Review

Approval automation

Relay adds human-in-the-loop approvals, Slack/Teams alerts, and conditional logic to your automation.

Try Relay Free →

1000 actions/mo free. No credit card.