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WhatsApp

Messaging

The default business messaging channel outside the US — customer chat, alerts, and lead capture via the Business API.

About WhatsApp

WhatsApp Business API is the primary customer-messaging channel for companies operating outside North America — sales inquiries, support requests, and order updates increasingly start as a WhatsApp message rather than an email or web form. The integration problem is that WhatsApp threads live outside every other system of record: a lead that messages in doesn't automatically become a CRM contact, and a conversation history isn't searchable alongside your other support tickets. The standard automation pattern routes inbound messages through a webhook into a CRM (HubSpot) for lead capture, a spreadsheet for lightweight logging, or a knowledge base (Notion) for archival. Teams that want an AI layer on top — auto-drafting replies, summarizing threads, triaging by intent — typically add a chat-native assistant (like Notis) rather than building a bot from scratch, since it plugs directly into WhatsApp without a separate inbox to check.

Integration Capabilities

WhatsApp has 0 native integrations in its API directory. This page focuses only on guides we publish and maintain.

How WhatsApp Integrations Usually Work

Start with the implementation model, not the connector. We map each pair by intent so you can decide if native sync is enough or if this workflow needs stronger controls.

WhatsApp Integrations

3

Focused pages with known intent and use-case data.

Direct Paths

0

Native in at least one direction.

Connector Paths

3

Usually require mapping, retries, or approval gates.

Most WhatsApp integrations are built for Standard setup use cases. Open any guide below to see the recommended setup path and cost estimate.

Notis.ai logo

Handle WhatsApp work without building a workflow

Notis is an AI assistant you message in WhatsApp. Send a voice note or forward a thread and it drafts the reply, files the notes into Notion, and schedules the follow-up. There is no canvas to design and nothing to maintain when the workflow changes.

Reachable from WhatsApp, Telegram, Slack, iMessage, and email, with 1,000+ connected apps.

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Connector-Based Integrations (3)

These workflows usually need connector logic. Open each setup guide to confirm scope before choosing a platform. If you need a starting point, use the recommendations in the section above.