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Fix Linear → Drata Sync Issues (Not Working, Errors, Duplicates)

🔧 3 Common Issues

Diagnose and resolve common sync problems. We've documented the 3 most common issues, their root causes, and exactly how to fix them. See step-by-step fixes for duplicates, missing fields, rate limit errors, and connection issues.

critical High Frequency

Linear security control updates fail to sync to Drata, creating gaps in compliance tracking.

Also searched as: "Linear Drata linear security control updates fail to sync to drata, creating gaps in compliance tracking."

#1 API key permissions too restrictive 40% likely

📋 How to Diagnose

  1. 1. Check Drata API key permissions in Settings > API
  2. 2. Review Linear API token scope in Workspace Settings
  3. 3. Verify automation tool has write access to security controls

✓ Solution

Recreate Drata API key with write:security-controls scope. Update Linear API token permissions to allow issues:read.

⏱️ Est. time: 15 min

Use n8n → →

#2 Control type mismatch between Linear and Drata 35% likely

📋 How to Diagnose

  1. 1. Review Linear issue labels and custom fields
  2. 2. Check Drata control types (SOC2, GDPR, HIPAA)
  3. 3. Identify mismatches in control classification

✓ Solution

Create custom field mappings in automation tool. Ensure Linear issue labels map to Drata control types.

⏱️ Est. time: 45 min

Use Make → →

#3 Status mapping configuration errors 25% likely

📋 How to Diagnose

  1. 1. Check automation tool status mapping configuration
  2. 2. Verify Linear status (Todo, In Progress, Done) maps to Drata status (Open, In Progress, Resolved)
  3. 3. Test status transition with sample data

✓ Solution

Reconfigure status mapping in automation tool. Test sync process to ensure status transitions work correctly.

⏱️ Est. time: 30 min

View Setup Guide
high High Frequency

New Linear issues fail to automatically create Drata incident reports.

Also searched as: "Linear Drata new linear issues fail to automatically create drata incident reports."

#1 Webhook configuration errors 45% likely

📋 How to Diagnose

  1. 1. Verify Linear webhook configuration in Workspace Settings
  2. 2. Check webhook URL and secret in automation tool
  3. 3. Review webhook failure logs

✓ Solution

Recreate Linear webhook. Verify automation tool webhook endpoint is reachable. Test webhook with sample data.

⏱️ Est. time: 20 min

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#2 Incident classification mismatches 35% likely

📋 How to Diagnose

  1. 1. Check Linear issue type configuration
  2. 2. Review Drata incident classification rules
  3. 3. Identify mismatches in issue severity levels

✓ Solution

Update incident classification rules in automation tool. Ensure Linear priorities map to Drata severity levels.

⏱️ Est. time: 35 min

Use Make → →

#3 Missing custom field requirements 20% likely

📋 How to Diagnose

  1. 1. Check Drata incident custom fields
  2. 2. Verify automation tool is mapping all required fields
  3. 3. Review field validation errors

✓ Solution

Update automation tool field mapping to include all required custom fields. Test with sample Linear issue.

⏱️ Est. time: 25 min

View Setup Guide
medium Medium Frequency

Linear issue attachments fail to attach to Drata audit reports.

Also searched as: "Linear Drata linear issue attachments fail to attach to drata audit reports."

#1 File size limit exceeded 40% likely

📋 How to Diagnose

  1. 1. Check Drata file size limits in Settings > Integrations
  2. 2. Verify Linear attachment file sizes
  3. 3. Review attachment failure logs

✓ Solution

Implement file compression for large attachments. Increase Drata file size limit if possible.

⏱️ Est. time: 20 min

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#2 Permission settings on attachment files 35% likely

📋 How to Diagnose

  1. 1. Check Linear attachment file permissions
  2. 2. Verify automation tool has read access to attachments
  3. 3. Review API call permissions

✓ Solution

Update Linear API token permissions to include attachments:read scope. Verify automation tool has Drata attachment write access.

⏱️ Est. time: 15 min

#3 API rate limit errors 25% likely

📋 How to Diagnose

  1. 1. Review Drata API rate limit usage
  2. 2. Check automation tool rate limit configuration
  3. 3. Identify attachment request throttling issues

✓ Solution

Implement rate limiting in automation tool. Configure exponential backoff for attachment requests.

⏱️ Est. time: 30 min

Use Make → →
View Setup Guide

Step 1: Try the Official Integration

Direct connection

Start with the native integration if available. It's usually the most reliable, but may have limitations.

View Setup Guide

Free with your subscription

Step 2: Use Make for Custom Flows

No code automation

Create custom integration workflows with Make's visual designer. It works with almost any API.

Try Make Free →

1000 ops/mo free. No credit card.

Step 3: Self-Hosted with n8n

Full data control

Need complete data privacy? n8n is open-source and self-hostable. Build custom integrations with full control over your data.

Try n8n Free →

Open source. Self-host or cloud. Unlimited ops.

Step 4: Add Human Review

Approval automation

Relay adds human-in-the-loop approvals, Slack/Teams alerts, and conditional logic to your automation.

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1000 actions/mo free. No credit card.