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Fix Outreach → Salesforce Sync Issues (Not Working, Errors, Duplicates)

🔧 1 Common Issues

Diagnose and resolve common sync problems. We've documented the 1 most common issues, their root causes, and exactly how to fix them. See step-by-step fixes for duplicates, missing fields, rate limit errors, and connection issues.

critical High Frequency

Salesforce stops syncing; 'API Request Limit Exceeded' error.

Also searched as: "Outreach Salesforce salesforce stops syncing; 'api request limit exceeded' error."

#1 Over-syncing Email Opens 90% likely

📋 How to Diagnose

  1. 1. Outreach > Settings > CRM > Salesforce > Activity
  2. 2. Is 'Sync Email Opens' enabled?
  3. 3. Multiply your sent emails by ~2.5. That is your daily API usage.

✓ Solution

Disable 'Sync Email Opens' to Salesforce Tasks. It provides low value and consumes massive API quota.

⏱️ Est. time: 5 min

View Setup Guide

Step 1: Try the Official Integration

Direct connection

Start with the native integration if available. It's usually the most reliable, but may have limitations.

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No code automation

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