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Connect Salesforce to Drata
Technical Integration Guide & Cost Analysis
Integration Status
Salesforce offers a native integration with Drata. For most standard use cases (basic contact sync, simple order transfer), this built-in connection is sufficient and free.
Note: We've identified 3 known limitations with this integration. See known limitations below for details.
Data Flow Architecture
Salesforce
Drata Integration Overview
Streamline data sync between Salesforce and Drata with our seamless integration. Automate customer data sync and eliminate manual entry to boost productivity and compliance.
Primary Use Case
Sync customer data from Salesforce to Drata for unified customer view and automated compliance tracking.
medium
30 minutes
π° Cost Estimator
Calculate your monthly automation cost based on data volume
- β 10,000 operations/mo
- β Visual workflow builder
- β Unlimited approvals
- β Approval workflows
- β Unlimited tasks/mo
- β Affordable pricing
- β 2,500 executions/mo
- β Self-hosted privacy
- β 750 tasks/mo
- β Easiest setup
π‘ Tip: Make is best for complex logic and data transformations. n8n is great if you need privacy and self-hosted control. Relay adds manager approval gatesβperfect for sensitive financial or legal data transfers. Pabbly Connect offers unlimited tasks at a flat rateβideal for high-volume workflows on a budget.
Known Limitations & Errors
Fix with Make
Build custom workflows to fix integration errors with Make's powerful visual automation platform.
Try Make Free βSelf-Hosted Solution with n8n
For complete data control, use n8n's open-source automation platform that you can self-host.
Try n8n Free βAdd Human Review with Relay
Prevent errors with Relay's human-in-the-loop approval workflows before data syncs.
Try Relay Free βIntegration Solutions
Choose the right tool for your requirements:
| Platform | Cost | Setup | Flexibility | Best For | |
|---|---|---|---|---|---|
| π Native Built-in integration | Free Free | 5-15 min Fastest | Low Limited | Zero-config sync Data syncs directly between appsβno middleman. Perfect for simple, one-way flows. | Included |
| β¨ Make Visual workflow builder, no coding | $9β99/mo Budget-Friendly | 15β45 min Quick | High Powerful | Most integrations Perfect for mapping fields, transforming data, and handling complex workflows. Popular choice for startups. | Start Free |
| π€ Relay Human review & approval workflows | $18β100/mo Value-Priced | 10β20 min Easy | Medium Balanced | Approval gates Require manual review before data syncs. Add legal, finance, or manager sign-offs. Best when humans must decide. | Add Approvals |
| π Pabbly Connect Budget-friendly automation tool | $15β399/mo Affordable | 10β30 min Quick | Medium Good | Cost-effective automation Affordable alternative with similar features to Zapier. Perfect for small businesses and startups on a budget. | Start Free |
| π n8n Self-hosted, no cloud dependencies | $20β490/mo Pay-as-you-scale | 30β60 min Advanced | Very High Maximum | Privacy & control Host on your own servers. Full data residency, unlimited customization, complete audit trailsβbest for compliance-heavy orgs. | Deploy Self-Hosted |
| βοΈ Zapier Market leader, premium support | $29β799/mo Enterprise-Grade | 10β30 min Quick | Medium Good | Enterprise support Industry standard with premium support. Ideal if you need guaranteed uptime SLAs and vendor support. | Explore Plans |
Use Make to get running in 15β45 minutes. Map fields, transform data, and connect dozens of apps without touching code. Best for startups and fast iterations.
Add Relay on top of any solution to require approval before syncing. Perfect for finance, legal, or complianceβlet humans make the final call before data moves.
Deploy n8n on your own servers for zero cloud dependencies. Full data residency, unlimited customization, and complete audit trailsβessential for healthcare, finance, and GDPR compliance.
Add Human Approval Workflow
Automation is powerful but risky for sensitive data. If you're handling Approval workflows, add Relay to require manual approval before data reaches Drataβcatches mistakes before they spread.
Data is ready to sync from Salesforce to Drata
Manager receives Slack notification with data preview
Manager reviews and approves or rejects
Only approved data is synced
- β’ Preventing errors: Catch incorrect data before it affects Drata
- β’ Compliance: Ensure proper authorization for sensitive operations
- β’ Workload management: Avoid over-assigning tasks or opportunities
- β’ Accountability: Maintain audit trails of approval decisions
Privacy & Compliance: Self-Hosted (n8n)
Make and Zapier are cloud-based, meaning your data flows through their servers. If you need complete data residency control (SOC2, HIPAA, GDPR, etc.), deploy n8n on your own serversβunlimited workflows, lower per-execution costs at scale, and full transparency.
Field Mappings
Detailed mapping of how fields sync between systems.
security_controls
| Source Field | Type | Target Field | Direction | Notes |
|---|---|---|---|---|
| Drata_Control_ID__c | string | control_id | bidirectional | Drata Control ID. Primary Key for mapping. |
| Name | string | control_name | bidirectional | Control name from Salesforce. |
| Control_Status__c | string | control_status | bidirectional | Control status: Passing, Failing, Review. |
| Description__c | string | control_description | bidirectional | Full control description including compliance requirements. |
| Control_Type__c | string | control_type | unidirectional | Control type: Security Policy, Access Control, Data Encryption, etc. |
incidents
| Source Field | Type | Target Field | Direction | Notes |
|---|---|---|---|---|
| Drata_Incident_ID__c | string | incident_id | unidirectional | Drata Incident ID. Maps to Salesforce Case External ID. |
| Subject | string | incident_title | unidirectional | Case subject from Salesforce. |
| Description | string | incident_description | unidirectional | Full case description from Salesforce. |
| Severity__c | string | incident_severity | unidirectional | Case severity: Critical, High, Medium, Low. |
| Status | string | incident_status | bidirectional | Case status: Open, In Progress, Closed. |
users
| Source Field | Type | Target Field | Direction | Notes |
|---|---|---|---|---|
| string | user_email | bidirectional | User email address. Primary key for user mapping. | |
| Name | string | user_name | bidirectional | Full user name. |
| IsActive | boolean | user_status | bidirectional | User status: Active/Inactive. |
| Profile | string | user_role | bidirectional | User role or profile in Salesforce. |
Frequently Asked Questions
Does Salesforce integrate directly with Drata? βΌ
Yes, Salesforce has a native integration with Drata. It is available directly within the Salesforce app marketplace.
Is the connection between Salesforce and Drata secure? βΌ
Yes. This integration typically uses OAuth 2.0, meaning you grant permission via a secure login window. You do not need to share your raw password, and you can revoke access at any time from your Salesforce security settings.
Is the sync one-way or two-way? βΌ
This is typically a one-way sync: Salesforce β Drata. Changes in Drata do not sync back to Salesforce.
Will existing data in Salesforce sync to Drata? βΌ
Usually, no. Most native integrations are "forward-looking," meaning they only sync data created or updated *after* you activate the connection. To move historical data, you will likely need to perform a one-time CSV export/import manually.