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Fix Typeform → HubSpot Sync Issues (Not Working, Errors, Duplicates)

🔧 1 Common Issues

Diagnose and resolve common sync problems. We've documented the 1 most common issues, their root causes, and exactly how to fix them. See step-by-step fixes for duplicates, missing fields, rate limit errors, and connection issues.

high High Frequency

Existing 'Customer' fills out a Typeform and is reset to 'Lead' in HubSpot.

Also searched as: "Typeform HubSpot existing 'customer' fills out a typeform and is reset to 'lead' in hubspot."

#1 Default Field Mapping 90% likely

📋 How to Diagnose

  1. 1. Review Typeform integration settings.
  2. 2. Is 'Lifecycle Stage' mapped to a static value 'Lead'?
  3. 3. HubSpot native sync will overwrite existing values if mapped explicitly.

✓ Solution

Remove the Lifecycle Stage mapping in Typeform. Use a HubSpot Workflow: 'If Form Submission = Typeform AND Lifecycle Stage is Unknown, set to Lead'.

⏱️ Est. time: 15 min

View Setup Guide

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