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Fix Typeform → Salesforce Sync Issues (Not Working, Errors, Duplicates)

🔧 2 Common Issues

Diagnose and resolve common sync problems. We've documented the 2 most common issues, their root causes, and exactly how to fix them. See step-by-step fixes for duplicates, missing fields, rate limit errors, and connection issues.

critical High Frequency

User submits form, Typeform says 'Success', but no Lead appears in Salesforce.

Also searched as: "Typeform Salesforce user submits form, typeform says 'success', but no lead appears in salesforce."

#1 Validation Rule Blocking 90% likely

📋 How to Diagnose

  1. 1. Typeform API does not display Salesforce validation errors to the end user.
  2. 2. Check Salesforce > Setup > Validation Rules on the Lead Object (e.g., 'State must be 2 letters').
  3. 3. If the form sends 'California' but SF requires 'CA', the sync fails silently.

✓ Solution

Modify the Typeform question to use a Dropdown with 'CA' as the underlying value, or relax the Validation Rule for the Integration User.

⏱️ Est. time: 20 min

View Setup Guide
high Very High Frequency

Integration Error: 'bad value for restricted picklist field'

Also searched as: "Typeform Salesforce integration error: 'bad value for restricted picklist field'"

#1 Case Sensitivity/Whitespace 95% likely

📋 How to Diagnose

  1. 1. Salesforce Picklists are strict.
  2. 2. Typeform option: 'Consulting ' (trailing space) vs Salesforce: 'Consulting'.
  3. 3. Typeform: 'Email Marketing' vs Salesforce: 'Marketing - Email'.

✓ Solution

Copy Salesforce API Names exactly into the Typeform Multiple Choice options, or use a middleware (Make) to map/transform the values before sending.

⏱️ Est. time: 15 min

View Setup Guide

Step 1: Try the Official Integration

Direct connection

Start with the native integration if available. It's usually the most reliable, but may have limitations.

View Setup Guide

Free with your subscription

Step 2: Use Make for Custom Flows

No code automation

Create custom integration workflows with Make's visual designer. It works with almost any API.

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1000 ops/mo free. No credit card.

Step 3: Self-Hosted with n8n

Full data control

Need complete data privacy? n8n is open-source and self-hostable. Build custom integrations with full control over your data.

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Open source. Self-host or cloud. Unlimited ops.

Step 4: Add Human Review

Approval automation

Relay adds human-in-the-loop approvals, Slack/Teams alerts, and conditional logic to your automation.

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1000 actions/mo free. No credit card.