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Fix Monday.com → Slack Sync Issues (Not Working, Errors, Duplicates)

🔧 5 Common Issues

Diagnose and resolve common sync problems. We've documented the 5 most common issues, their root causes, and exactly how to fix them. See step-by-step fixes for duplicates, missing fields, rate limit errors, and connection issues.

medium High Frequency

Slack user assigned to Monday task doesn't receive notification

Also searched as: "Monday.com Slack slack user assigned to monday task doesn't receive notification"

#1 User Mapping Error 85% likely

📋 How to Diagnose

  1. 1. Check if Monday user email matches Slack user email
  2. 2. Verify if user is active in both platforms
  3. 3. Review integration notification settings

✓ Solution

Update user mapping to use exact email matches. Ensure all team members have active accounts in both Monday and Slack.

⏱️ Est. time: 10 min

View Setup Guide
medium High Frequency

Tasks assigned in Monday are automatically synced to Slack without manager approval, causing over-assignment

Also searched as: "Monday.com Slack tasks assigned in monday are automatically synced to slack without manager approval, causing over-assignment"

#1 Direct Sync Without Approval Gate 100% likely

📋 How to Diagnose

  1. 1. Current integration syncs task assignments immediately
  2. 2. No human review step to validate workload or priority

✓ Solution

Use Relay.app to add a manager approval step: When task is assigned in Monday → Manager gets Slack notification to approve → Only sync to Slack if approved.

⏱️ Est. time: 25 min

Use A2X → →
View Setup Guide
medium Moderate Frequency

Monday board comments appear in Slack 15+ minutes later

Also searched as: "Monday.com Slack monday board comments appear in slack 15+ minutes later"

#1 Polling Interval Delay 70% likely

📋 How to Diagnose

  1. 1. Check integration sync frequency
  2. 2. Verify if using real-time webhooks or polling
  3. 3. Review integration logs for any errors

✓ Solution

Switch to webhook-based sync for real-time updates. If using polling, reduce interval to 5-10 minutes.

⏱️ Est. time: 15 min

View Setup Guide
medium Moderate Frequency

Monday board file attachments don't appear in Slack

Also searched as: "Monday.com Slack monday board file attachments don't appear in slack"

#1 Attachment Sync Disabled 80% likely

📋 How to Diagnose

  1. 1. Check integration settings for file attachment sync
  2. 2. Verify if file size limits are being hit
  3. 3. Test with a small file attachment

✓ Solution

Enable file attachment sync in integration settings. Check and adjust file size limits if needed.

⏱️ Est. time: 20 min

View Setup Guide
low High Frequency

Slack channel unusable due to flood of 'Monday: Status Updated' messages

Also searched as: "Monday.com Slack slack channel unusable due to flood of 'monday: status updated' messages"

#1 Broad Trigger Configuration 90% likely

📋 How to Diagnose

  1. 1. Review Monday integration recipe
  2. 2. Likely set to 'When ANY column changes, notify channel'

✓ Solution

Refine trigger: 'When Status changes to DONE, notify channel'. Only notify on high-value events.

⏱️ Est. time: 5 min

View Setup Guide

Step 1: Try the Official Integration

Direct connection

Start with the native integration if available. It's usually the most reliable, but may have limitations.

View Setup Guide

Free with your subscription

Step 2: Use Make for Custom Flows

No code automation

Create custom integration workflows with Make's visual designer. It works with almost any API.

Try Make Free →

1000 ops/mo free. No credit card.

Step 3: Self-Hosted with n8n

Full data control

Need complete data privacy? n8n is open-source and self-hostable. Build custom integrations with full control over your data.

Try n8n Free →

Open source. Self-host or cloud. Unlimited ops.

Step 4: Add Human Review

Approval automation

Relay adds human-in-the-loop approvals, Slack/Teams alerts, and conditional logic to your automation.

Try Relay Free →

1000 actions/mo free. No credit card.